Cynthia “Cindy” Freund is head of Technology Business Services within the Technology Chief Operating Office for Wells Fargo, in one of the world’s largest and most innovative information technology groups. She provides business services that enable team members’ work environment, leveraging opportunities for standardization, process improvements, and collaboration across the organization to support and execute top priorities. Cindy is responsible for developing and monitoring the Technology strategy, providing consistent, transparent communications and reporting, and driving team member engagement and change readiness.
With over 19 years in financial services, Cindy’s experience includes executive level assignments in Information Technology and Program and Project Management with extensive merger expertise through multiple integrations involving technology systems supporting Operations, Community Banking, and Securities.
Before joining Wells Fargo in 2000, Cindy served in leadership roles at Complete Business Solutions Inc. and the Science Applications International Corporation. Her engagements focused on determining the strategic direction of the organization from a technology perspective and analyzing the economic impact of investment decisions.
Cindy served in the Air Force as an officer focusing on communications and intelligence system initiatives. Her assignments included five years overseas in Panama and Germany with her final one occurring at the Pentagon.
Cindy received a bachelor’s degree in Chemistry from the University of Central Missouri and a Master of Science in Business Administration from Boston University.